BucketLynx

Privacy Policy

This Privacy Policy was last modified on March 3, 2026.

BucketLynx ("BucketLynx," "we," "us," or "our") provides file hosting and management services for eCommerce sellers. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.

1. INFORMATION WE COLLECT

We collect information you provide directly when creating an account, subscribing to a plan, uploading files, enabling SMS authentication, or contacting support.

Name and email address
Account credentials
Mobile phone number (if SMS is enabled)
Uploaded files and associated metadata
Support communications

We automatically collect limited technical information including:

IP address
Browser and device information
Usage logs and timestamps
Session identifiers (e.g., PHPSESSID)

Payment information is processed directly by Stripe. We do not store full credit card numbers on our servers.

2. HOW WE USE INFORMATION

We use information to:

Provide and maintain the Services
Host and serve uploaded files
Process subscription payments
Authenticate users (including SMS one-time passcodes if enabled)
Maintain security and prevent fraud or abuse
Respond to support inquiries
Improve system reliability and performance

We do not sell personal information.

3. FILE CONTENT

Files uploaded to BucketLynx remain the property of the user. We do not access or review file content except as necessary to:

Provide the Services
Respond to support requests
Maintain system integrity
Comply with legal obligations

4. SHARING AND DISCLOSURE

We may share information only as necessary to operate the Services, including:

Payment processors (Stripe)
Cloud hosting and infrastructure providers
SMS delivery providers (for authentication messages only)
Security and technical service providers

We do not sell or share personal information for cross-context behavioral advertising.

5. DATA RETENTION

We retain account information while your account remains active. Upon cancellation, uploaded files and associated data are deleted in accordance with our Terms of Service. Backup copies may remain temporarily as part of routine system backups before permanent deletion.

6. SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information and uploaded content. However, no method of transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. COOKIES

BucketLynx uses strictly necessary session cookies to maintain login sessions and enable core functionality. These cookies store only a random session identifier and do not store personal data directly in your browser.

8. SMS COMMUNICATIONS

If you provide a mobile phone number and enable SMS messaging within your account settings, you consent to receive text messages related to:

Account authentication and one-time passcodes (OTP)
Website monitoring alerts (if enabled)

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or disabling SMS in your account settings. SMS consent and mobile numbers are not sold or shared for marketing purposes.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

Request access to personal information we collect about you
Request correction of inaccurate personal information
Request deletion of personal information
Request information about categories of personal information collected and disclosed

To exercise your rights, contact us at help@bucketlynx.com .

10. CHILDREN'S PRIVACY

BucketLynx is not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised modification date. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

12. CONTACT

If you have questions regarding this Privacy Policy, contact us at help@bucketlynx.com .